Privacy Policy

Who we are

Star Cleaning SC ("Star Cleaning," "we," "us," or "our") is a veteran-owned residential and commercial cleaning company serving Charleston, SC and the surrounding Lowcountry. We are a service-area business and do not maintain a public physical address. This policy explains what information we collect through starcleaningsc.com and how we use it.

Information we collect

When you request a quote or contact us through our website, we ask for:

• Full name
• Email address
• Phone number
• ZIP code (used to confirm you're in our service area and estimate pricing)

We do not ask for or store payment card details through our website. Payment for services is arranged directly and processed after your cleaning is completed.

Cookies and tracking technologies

Our site uses the following tools to understand traffic and measure the performance of our advertising:

• Google Tag Manager and Google Analytics (GA4) — to understand how visitors use our site.
• Google Ads conversion tracking — to measure the results of our ad campaigns.
• Meta Pixel (Facebook/Instagram) — to measure the results of our social media advertising and show relevant ads to past visitors.

These tools may place cookies in your browser and share limited interaction data (such as pages visited or form submissions) with Google and Meta. You can control cookies through your browser settings, and opt out of personalized advertising directly through Google's Ad Settings and Meta's Ad Preferences.

How we use your information

• To prepare and send you a cleaning quote
• To schedule and coordinate your cleaning service
• To contact you by phone call, text message (SMS), or email about your quote, booking, or service
• To measure and improve our website and advertising, as described above

We do not sell your personal information. We share information with the advertising and analytics platforms listed above only as needed for the purposes described in this policy.

Your choices

You can ask us to stop contacting you for marketing purposes, or to delete the information you've submitted to us, at any time by emailing admin@starcleaningsc.com or calling/texting (843) 297-9935. We will honor your request as soon as reasonably possible.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page reflects the most recent revision.

Contact us

Questions about this policy or your information? Reach us at admin@starcleaningsc.com or (843) 297-9935.